Effective Date: 3/31/2026
Coastal Glow Aesthetics & Wellness (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://www.coastalglowmed.com) or interact with us via phone, SMS, email, or other communication channels.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number (including SMS consent)
- Health and wellness-related information (when voluntarily provided)
- Appointment details and preferences
- Payment and billing information (processed securely via third-party providers)
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Schedule and manage appointments
- Communicate with you via phone, email, or SMS
- Send appointment reminders and updates
- Respond to inquiries and customer service requests
- Improve our website, services, and user experience
- Send marketing communications (only if you opt in)
- Comply with legal and regulatory obligations
3. SMS & Communication Consent
By providing your phone number, you consent to receive SMS messages from Coastal Glow Aesthetics & Wellness, including:
- Appointment confirmations and reminders
- Follow-up messages
- Promotional offers (if opted in)
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Scheduling and CRM platforms
- Email and SMS communication providers
- Website hosting and analytics services
- Legal or regulatory authorities if required
All third parties are required to protect your information and use it only for the services they provide.
5. Health Information Disclaimer
While we operate in the wellness and aesthetics space, any health-related information you provide is handled with care. However, communications through our website, email, or SMS may not be fully secure.
For sensitive medical concerns, please contact us directly by phone.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
You can control cookie settings through your browser preferences.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. ADA Accessibility Commitment
Coastal Glow Aesthetics & Wellness is committed to ensuring digital accessibility in accordance with the Americans with Disabilities Act (ADA). Our website is designed to be accessible to all users, including those with disabilities, through:
- Keyboard navigation
- Alternative text for images
- Proper color contrast
- Clear heading structure
If you experience any accessibility issues, please contact us and we will assist you.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Coastal Glow Aesthetics & Wellness
Phone: +1 727-479-9109 (SMS capable)
Email: bianca@coastalglowmed.com